filters
state:
Show
city:
Show
product:
Show
I can only hope that you read this before you make an offer to buy a home in which Cartus is involved. Let me explain what this “company” does before I go on. Cartus is a relocation company. They are supposed to help other companies by relocating employees. They are...
Read more
Anonymous
Anonymous

I'm getting ready to be forced to use Cartus, or commute 2 hours to work. Maybe I'll just by a Prius..

Anonymous
Anonymous

We had a similar deal where there was a defect that it is EXTREMELY difficult to imagine that they weren't aware. The paper work was exhausting and they IGNORED deadlines in ...

I didn't like
  • Post soviet country
  • That they exist outside of an eastern block
#858071
Reply to reviews
Cartus - Horrible experience- STILL NOT CLOSED... WHAT A NIGHTMARE EXPERIENCE!!!
Buying our "first" home together, my husband and I, were so excited/elated to be doing so.... but unfortunately this company (Cartus) has made what should have been a very easy and pleasant transaction into a nightmare. They lack organization and follow up/response...
Read more
JonWyatt
JonWyatt

We regret that you had an unpleasant experience. As explained by our Office of the President, the closing delay was requested by your attorney. The sale has now closed and we ...

1.0
I didn't like
  • Lack of urgency
  • Delays in closing
  • Lack of professionalism
#1325259
Reply to reviews
We are using Cartus for a relocation from CA to FL. I was researching the company and found this site which really had me worried. SO far I have to say, in case anyone is searching like I was, that our experience has been great. There is the delay with the time...
Read more
Anonymous
Nervous in TX

Same here... I'm VERY nervous, as they are delaying us in even getting the ball rolling! Ugh.

4.9
I liked
  • Our consultant and realtor
  • Fact that my copmpany paid for it
  • Professionalism and response time
I didn't like
  • Time difference between ca and ct
#1258350
Reply to reviews
Show

Cartus - Furious

Worst experience ever. I’ve aged 10 years in the last 90 days because of this ridiculous company. Best wishes to anyone that is forced to use Cartus as your relocation company. It’s more like a super highway to anxiety than a relocation.
1.0
Details
Additional Fees
Advertised vs Delivered
Customer service
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1320718
Reply to reviews
I am moving halfway across the country in under 2 weeks and I have been working with Cartus since the beginning of October and the whole experience has been a nightmare. I have already had to call the office of the president once to get an issue resolved and it looks...
Read more
JonWyatt
JonWyatt

I would like an opportunity to connect with you on any issues you are experiencing. Can you please call me at our Office of the President at 1-888-767-9357 so I can get additi...

Anonymous
Tommy

Stay calm.It's only a bunch of stuff.And hardly the stuff of "nightmare".You've led a very sheltered life if you call a difficult move a "nightmare".Wait until you have a real...

1.0
I didn't like
  • Lack of organization and follow up
  • Lack of structure and guidance
#1131699
Reply to reviews
I just began working with Cartus last week and am having a terrible experience. I am going to raise my concerns to the State Depaetment of Consumer Protection. They are unethical. Cartus is franchiser of several real estate firms, interestingly the firms they steer you...
Read more
JonWyatt
JonWyatt

We are sorry to hear of your dissatisfaction. If you are still in process, please contact our Office of the President at 888-767-9357.

1.4
#1271866
Reply to reviews
Cartus is extremely difficult to deal with. The majority of receipts I upload to this company they refuse to pay. I am to the point I stopped uploading receipts because I get tired of seeing not payable. If it comes down to using cartus again I will opt out. Never...
Read more
JonWyatt
JonWyatt

If you didn’t already engage with our Office of the President, we hope you will reach out at 888-767-9357. Thank you.

#1279902
Reply to reviews
Show

Cartus - Bad experience

Held moving items hostage Very poor communication Lots of excuses and NO solutions
#1302700
Reply to reviews
Trying to buy a $600k house. Cash deal. The owners were transferred to Europe, and their employer had the "benefit" of Cartus, the relocation experts. What a joke. This company can't get anything done when they say they will. It's been over a week since the seller and...
Read more
Anonymous
Anonymous

My husband and I are buyers of a property using Cartus and it has been awful. We are 2 1/2 weeks since the seller accepted our offer and we still don't have a final contract....

Anonymous
Buyer_Victim

I'm in the same position now as a buyer. We've had an offer on the table that seller has agreed to for 2 weeks now. Cartus in unresponsive, unprofessional, and delaying a deal...

#1029427
Reply to reviews

Contact Cartus

Mailing Address:
Cartus
40 Apple Ridge Road
Danbury, Connecticut 06810
United States
Phone:
(800) 817-1928
More

Cartus Products and Services

No matter what you hear atay as far away from this comoany as possible. Because of their ridicukous business practices, constant inconsistancies, untruths etc. Not only did we come vlose to losing our relo package but we lost 10k on our home and there was damage in the...
Read more
JonWyatt
JonWyatt

If you didn’t already engage with our Office of the President, we hope you will reach out at 888-767-9357. Thank you.

1.0
#1306952
Reply to reviews