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This company makes it almost impressively difficult to get your reimbursement money back conveniently. I have give the lease, payment confirmations, and have called them and every month its an absolute nightmare trying to get my money from them. Right now they owe me 3...
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1.6
I didn't like
  • How hard they try to make my reimbursement not valid
#1347847
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Trying to sell my home using this RELO company. no communication whatsoever. I had already found a buyer all set to go, CARTUS sent 3 different inspectors, and wanted to send more until I contacted the military and told them what was happening. I have sent multiple...
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JonWyatt
JonWyatt

There are specific guidelines we follow in administering your employer’s relocation policy, please contact our Office of the President at 1-888-767-9357. We will be happy to s...

#1329123
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We moved from San Antonio to Atlanta and Cartus recommended the Residence Inn in Buckhead. We saw poor reviews prior to our move and figured we’d try it for a few days before we committed to 30 days of temporary housing. Thank God we did. When we arrived at the...
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JonWyatt
JonWyatt

I would like an opportunity to connect with you on any issues you are experiencing. Can you please call me at our Office of the President at 1-888-767-9357.

1.0
#1327419
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Cartus - Horrible experience- STILL NOT CLOSED... WHAT A NIGHTMARE EXPERIENCE!!!
Buying our "first" home together, my husband and I, were so excited/elated to be doing so.... but unfortunately this company (Cartus) has made what should have been a very easy and pleasant transaction into a nightmare. They lack organization and follow up/response...
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JonWyatt
JonWyatt

We regret that you had an unpleasant experience. As explained by our Office of the President, the closing delay was requested by your attorney. The sale has now closed and we ...

1.0
I didn't like
  • Lack of professionalism
  • Lack of urgency
  • Delays in closing
#1325259
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Cartus - Furious

Worst experience ever. I’ve aged 10 years in the last 90 days because of this ridiculous company. Best wishes to anyone that is forced to use Cartus as your relocation company. It’s more like a super highway to anxiety than a relocation.
1.0
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#1320718
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No matter what you hear atay as far away from this comoany as possible. Because of their ridicukous business practices, constant inconsistancies, untruths etc. Not only did we come vlose to losing our relo package but we lost 10k on our home and there was damage in the...
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JonWyatt
JonWyatt

If you didn’t already engage with our Office of the President, we hope you will reach out at 888-767-9357. Thank you.

1.0
#1306952
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Cartus - Bad experience

Held moving items hostage Very poor communication Lots of excuses and NO solutions
#1302700
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This company has made what should have been a very easy transaction into a nightmare. Slow to respond and generally disregard the protocol of area real estate practices. We are supposed to close on Monday (it's Friday) and they haven't even taken acquisition of the...
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#1291903
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Cartus is extremely difficult to deal with. The majority of receipts I upload to this company they refuse to pay. I am to the point I stopped uploading receipts because I get tired of seeing not payable. If it comes down to using cartus again I will opt out. Never...
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JonWyatt
JonWyatt

If you didn’t already engage with our Office of the President, we hope you will reach out at 888-767-9357. Thank you.

#1279902
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Contact Cartus

Mailing Address:
Cartus
40 Apple Ridge Road
Danbury, Connecticut 06810
United States
Phone:
(800) 817-1928
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Cartus Products and Services

I just began working with Cartus last week and am having a terrible experience. I am going to raise my concerns to the State Depaetment of Consumer Protection. They are unethical. Cartus is franchiser of several real estate firms, interestingly the firms they steer you...
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JonWyatt
JonWyatt

We are sorry to hear of your dissatisfaction. If you are still in process, please contact our Office of the President at 888-767-9357.

1.4
#1271866
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