We recently sold our home in Pennington NJ and the Buyer's Agent, Janet Weber of Coldwell Banker Residential Brokerage in Hillsboro, NJ was a Cartus Certified Relocation Specialist, who was so hyper-focused on satisfying the Buyer that she literally caused extraordinary turmoil and jeopardized the Sale itself on several occasions. Her actions clearly caused several thousand dollars of unnecessary expenses for me and was a constant source of misinformation, that clearly reflected her lack of local Code knowledge.
When she could not get her own way with her counterpart, the Sellers Agent, she took matters into her own hands and "raised questions with local Code Enforcement Personnel that were unethical and caused extreme, and unnecessary turmoil by inflaming her Buyers, the Sellers and Attorneys for both parties.
I can truly report that she came close to causing the entire transaction to be cancelled. She is a danger to the Sales process and not worthy of the Cartus Certification.
Product or Service Mentioned: Cartus Relocation Service.
Reason of review: Poor customer service.
Monetary Loss: $2000.
Preferred solution: No compensation, I just want this Agent to be kept away from other relocation Salet situations, because the is going to kill deals. And, in this incredibly difficult time to sell homes you don't need Sales Prevention, yet that is what she does..
I didn't like: Cartus relocation agent.