We are using Cartus for a relocation from CA to FL. I was researching the company and found this site which really had me worried.
SO far I have to say, in case anyone is searching like I was, that our experience has been great. There is the delay with the time difference but that is not Cartus's fault. We have accepted an offer on our house, via Cartus, and are in that escrow period. We have made one buying trip and our reimbursements were paid within 3-4 business days of expense submittal.
Our consultant keeps us updated. We did use a Cartus realtor via C21 on the sale side because we wanted someone with Cartus experience and it has proved valuable.
I will post again after the sale is complete and the buy side too, we are still searching for our new home so temporary living will have to do for now.
Reason of review: Good customer service.
I liked: Our consultant and realtor, Fact that my copmpany paid for it, Reimbursement was timely, Professionalism and response time.
I didn't like: Time difference between ca and ct.