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I am moving halfway across the country in under 2 weeks and I have been working with Cartus since the beginning of October and the whole experience has been a nightmare. I have already had to call the office of the president once to get an issue resolved and it looks...
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JonWyatt
JonWyatt

I would like an opportunity to connect with you on any issues you are experiencing. Can you please call me at our Office of the President at 1-888-767-9357 so I can get additi...

Anonymous
Tommy

Stay calm.It's only a bunch of stuff.And hardly the stuff of "nightmare".You've led a very sheltered life if you call a difficult move a "nightmare".Wait until you have a real...

1.0
I didn't like
  • Lack of organization and follow up
  • Lack of structure and guidance
#1131699
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I was working with two buyer families that Cartus called and told to stop working with my company, Carolina Buyer's Agent, or they would lose their relocation benefits. I called and spoke with Jon Wyatt, who asked me the names of the buyers and assured me he would...
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1.0
#1124233
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I am 25 years of age, and I have moved a lot, but this has been the worse experience ever. The consultant that you deal with is never there, never picking up the phone. Then when somebody does answers, you have to explain the whole story or your situation to another...
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JonWyatt
JonWyatt

Please call our Office of the President on 888-767-9357. We would like to discuss the process and your concerns.

#1110465
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Cartus - Never will deal with again!

Cartus
#1100838
1.0
Details
Completely unresponsive. Changes requirements at the last minute. Literally after all closing documents were signed and we were leaving the pulled the keys back to have another document signed. Never have anything to do with this company or any property they represent.
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Cartus - Slow, slow, slow

Cartus
#1088028
1.8
Details
Nothing gets done on time. No one gets in a hurry and no one is heald accountable.
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Cartus is a NHI company

Cartus
#1049522
They're unresponsive They say no to everything They don't keep property maintained They tend to stop working on fridays at 3ET or earlier
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Short Review on April 13, 2017

Cartus
#1034040
1.2
Details
The entire process is rigged when working with Cartus. All parties involved are taken advantage of except Cartus. They hide behind bogus expertise and refuse to compensate companies and customers working with them for items and fees previously agreed upon. Seriously Beware!
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I am not very hopeful after reading all of these reviews and feeling some of the similar things already. I haven't even got a signed contract after 3 weeks. How can this process be so slow? I swear the reviewer stops looking at the proposed contract the minute the find...
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JonWyatt
JonWyatt

While there’s no difference in the types of information you’ll need to supply for the home purchase, some of the forms are specific to Cartus and may contain more detail. Beca...

JonWyatt
JonWyatt

I would like an opportunity to connect with you on any issues you are experiencing. Can you please call me at our Office of the President at 1-888-767-9357 so I can get additi...

1.0
#1099734
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We are working with Cartus through my spouse's employer and this part of the experience has been such a headache. We moved across the country and bought a new home (first time buyers). Our Cartus rep gave us "script" answers to our questions and took too long in...
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JonWyatt
JonWyatt

Please call our Office of the President on 888-767-9357. We would like to discuss the process and your concerns.

1.5
#1094184
Reply to reviews
How long has everyone had to wait before they were contacted for the first time? Their website claims 2 business days, but I have been waiting for 3 weeks. HR reached out to them and they told HR they were going to contact me last week but they never did. I am getting...
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JonWyatt
JonWyatt

Good afternoon! Please connect with me to provide assistance at 888-767-9357. Thank you in advance.

#1082609
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I was *** enough to buy a house from Cartus. Or rather a seller who was with the cartus relocation program. Everything was delayed. I somehow persevered and on the day of the closing, the cartus realtor whipped out a form that I had to sign and notarize absolving...
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JonWyatt
JonWyatt

Please call our Office of the President on 888-767-9357. We would like to discuss the process and your concerns.

1.0
#1075749
Reply to reviews
Trying to buy a $600k house. Cash deal. The owners were transferred to Europe, and their employer had the "benefit" of Cartus, the relocation experts. What a joke. This company can't get anything done when they say they will. It's been over a week since the seller and...
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Anonymous
Anonymous

My husband and I are buyers of a property using Cartus and it has been awful. We are 2 1/2 weeks since the seller accepted our offer and we still don't have a final contract....

Anonymous
Buyer_Victim

I'm in the same position now as a buyer. We've had an offer on the table that seller has agreed to for 2 weeks now. Cartus in unresponsive, unprofessional, and delaying a deal...

#1029427
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Cartus - Agent’s Commission additional 1% Rip-off Reimbursement
"Direct Reimbursement” relocation program was offered to me and Cartus is the relo assigned to manage it, the 3 pages guide with GE logo on the top of the page, the first page indicated: DEPARTURE HOME REIMBURSEMENT: Real estate agent’s commission, provided it does not...
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1.0
I didn't like
  • Lack of structure and guidance
  • Customer serivce
#1017387
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I'm not done using Cartus unfortunately, still need them to help file my taxes this year. But their support has become so bad that the person in charge of my file has left and I haven't been notified and I don't have the contact info of a new person. In the relocation...
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Anonymous
Anonymous

Worst relocation company ever! Lost major bucks on my house sale because Cartus team dropping the ball and spooking the buyer. Do not use them go it on your own and get reimbu...

JonWyatt
JonWyatt

I would like an opportunity to connect with you on any issues you are experiencing. Can you please call me at our Office of the President at 1-888-767-9357 so I can get additi...

#1007540
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