I am moving halfway across the country in under 2 weeks and I have been working with Cartus since the beginning of October and the whole experience has been a nightmare. I have already had to call the office of the president once to get an issue resolved and it looks...Read more
I didn't like
- Lack of organization and follow up
- Lack of structure and guidance
I was working with two buyer families that Cartus called and told to stop working with my company, Carolina Buyer's Agent, or they would lose their relocation benefits. I called and spoke with Jon Wyatt, who asked me the names of the buyers and assured me he would...Read more
I am 25 years of age, and I have moved a lot, but this has been the worse experience ever. The consultant that you deal with is never there, never picking up the phone. Then when somebody does answers, you have to explain the whole story or your situation to another...Read more
Cartus - Never will deal with again!
Completely unresponsive. Changes requirements at the last minute. Literally after all closing documents were signed and we were leaving the pulled the keys back to have another document signed. Never have anything to do with this company or any property they represent.
Cartus - Slow, slow, slow
Nothing gets done on time. No one gets in a hurry and no one is heald accountable.
Cartus is a NHI company
They're unresponsive They say no to everything They don't keep property maintained They tend to stop working on fridays at 3ET or earlier
Short Review on April 13, 2017
The entire process is rigged when working with Cartus. All parties involved are taken advantage of except Cartus. They hide behind bogus expertise and refuse to compensate companies and customers working with them for items and fees previously agreed upon. Seriously Beware!
I am not very hopeful after reading all of these reviews and feeling some of the similar things already. I haven't even got a signed contract after 3 weeks. How can this process be so slow? I swear the reviewer stops looking at the proposed contract the minute the find...Read more
We are working with Cartus through my spouse's employer and this part of the experience has been such a headache. We moved across the country and bought a new home (first time buyers). Our Cartus rep gave us "script" answers to our questions and took too long in...Read more
How long has everyone had to wait before they were contacted for the first time? Their website claims 2 business days, but I have been waiting for 3 weeks. HR reached out to them and they told HR they were going to contact me last week but they never did. I am getting...Read more
I was *** enough to buy a house from Cartus. Or rather a seller who was with the cartus relocation program. Everything was delayed. I somehow persevered and on the day of the closing, the cartus realtor whipped out a form that I had to sign and notarize absolving...Read more
Trying to buy a $600k house. Cash deal. The owners were transferred to Europe, and their employer had the "benefit" of Cartus, the relocation experts. What a joke. This company can't get anything done when they say they will. It's been over a week since the seller and...Read more
"Direct Reimbursement” relocation program was offered to me and Cartus is the relo assigned to manage it, the 3 pages guide with GE logo on the top of the page, the first page indicated: DEPARTURE HOME REIMBURSEMENT: Real estate agent’s commission, provided it does not...Read more
I'm not done using Cartus unfortunately, still need them to help file my taxes this year. But their support has become so bad that the person in charge of my file has left and I haven't been notified and I don't have the contact info of a new person. In the relocation...Read more
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