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  • Customers like
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  • Customers don't like
    • Lack of respect2
    • Horrible customer service2
    • Office time difference1

  • Aug 11
  • Employment Agencies
  • Abilene, Texas
  • Cartus Relocation Services
  • 1
  • 1
  • 162
  • REVIEW RATING 5/5

Where do I start?? When my husband told me we were relocating again my stomach sunk. This is such a horrific experience because his company has used Cartus for some time - and if I can convince them to change, I will!! We got the same rep for the third time and I seriously feel like just a number. Our rep picked two agents - one to do the BMA for the buyout, the other to help list our home. The... Read more

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  • Aug 10
  • Real Estate
  • Trenton, New Jersey
  • Cartus Property Services
  • 32
  • REVIEW RATING 3/5

We are first time home buyers and put an offer on a home but didnt find out until later that the sale is a corporate relocation by Cartus. Why wont they tell you up front. Next told to sign and return 55 page contract and Cartus Amedum. Next they said the copies were too light and must resend ASAP. Then a week later they said we must re-sign the contract because they made some errors. I expected... Read more

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  • Aug 10
  • Real Estate
  • Antwerp, Flanders
  • Cartus Relocation Services
  • 1
  • 1
  • 50
  • REVIEW RATING 3/5

We are relocating for work to Europe. Our departure is more than 6 weeks late, we have had to repeatedly call and email to see action, our rep is beyond horrible. The field agents we had dealt with are good. Our main rep has caused so many issues. I could easily write 10k words with all of the mistakes but it will fall on deaf ears. He actually said that he is our go-to guy and to call him with... Read more

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  • Aug 03
  • Employment Agencies
  • Colleyville, Texas
  • 28
  • REVIEW RATING 4/5

Avoid Cartus!!!!!!! Read more

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  • Jul 31
  • Real Estate
  • Redding, California
  • Cartus Relocation Services
  • 1
  • 1
  • 162
  • REVIEW RATING 4/5

Cartus is an absolute scam. I am a Realtor, and from my perspective they are nothing but bullys and thieves. I recently found out that they will take a chunk (typically half, or more) of my referral percentage, even if they didnt refer me the client. That's right, because they are affiliated with the brokerage I work for that means they get to take a large portion of the referral fee that I... Read more

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  • Jul 30
  • Real Estate
  • Stillwater, Oklahoma
  • Cartus Relocation Services
  • 1
  • 1
  • 163
  • REVIEW RATING 4/5

We found a house that we wanted to purchase and our realtor informed us that a relocation company would probably be involved. We have bought and sold several homes over the years and have never had to deal with a relocation company so we didn't know what it would mean. We submitted an offer for the house and the seller countered but we couldn't come to a deal, so we moved on. A month later we... Read more

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  • From mobile
  • Cartus
  • Jul 27
  • by anonymous
  • #672835

I don't think anyone buying a house from sellers using this company will ever satisfy their demands. This is the 4th house we have purchased over the years and we have never had this much trouble. I know now why others wouldn't touch it. I wish we knew about this company before making an offer. They are nuts!!!!! Others should beware and avoid them!!!!!!!!!!!!!!!!!!! Add comment

  • Jul 15
  • Employment Agencies
  • Austin, Texas
  • Cartus Staff
  • 1
  • 1
  • 152
  • REVIEW RATING 4/5

TALK ABOUT A COMPANY THAT DOES NOT COMMUNICATE. I HAVE NEVER DEALT WITH SUCH POOR SERVICE. IF I DIDN'T HOLD THE HANDS OF ALL INVOLVED IN THE SALE OF OUR HOME IT WOULD HAVE NEVER HAPPENED. THE CARTUS EMPLOYEES TAKE ZERO INITIATIVE TO MOVE THE PROCESS ALONG. THEY DON'T ANSWER THEIR PHONES. THEY DON'T REPLY TO AN EMAIL FOR DAYS. I AM SO GLAD THE PROCESS IS OVER. I WILL NEVER GO THROUGH THAT AGAIN. I... Read more

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  • Jun 17
  • Real Estate
  • Hanover, Indiana
  • Home Sale
  • 3
  • 3
  • 290
  • REVIEW RATING 5/5

Cartus has been a nightmare to work with!!! If given a choice do not use them! We thought it would speed up the home selling and buying process but it ended up costing us several thousand of dollars and the sale of our home on more than one occasion. We could have sold and closed on a home TWICE in the time that they've taken to process it once. The employees are quite possibly the most... Read more

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  • From mobile
  • Cartus
  • May 31
  • by anonymous
  • #643377

As a housing realtor in overseas, I think the person who took the referral commission might be their overseas counterpart instead of Cartus themself. Not sure whether Cartus is aware of it. This might badly affect Cartus' reputation in the market..... Add comment

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