• Lack of respect1 votes
  • Horrible communication1 votes
  • Horrible customer service1 votes
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  • Apr 04
  • Moving and Storage
  • Logan, Ohio
  • Relocation Services
  • 1
  • 1
  • 219
  • REVIEW RATING 4/5

Please becareful about the inspections cartus orders on your house as some of them may be unnecesssary and will make you pay for the fixes upfront so that cartus does not have to pay later. At the end if cartus does not make money from your move then they report to your employer any irregularity in your move and get you fired. And you will loose your job and will need to pay all the relo money... Read more

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  • Mar 13
  • Loans and Mortgages
  • Home Mortgage
  • 2
  • 2
  • 434
  • REVIEW RATING 5/5

How can this company still be in business?! And much more concerning is why are companies still using them to "help" their employees?? Cartus will put you through *** and back, and make an already stressful moving situation much more costly and stressful than you could possibly imagine. While selling our house Cartus almost made it impossible for the buyer to actually purchase our house because... Read more

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  • Jan 03
  • Employment Agencies
  • Oklahoma City, Oklahoma
  • Loan
  • 1
  • 1
  • 703
  • REVIEW RATING 5/5

I have moved many times and this has been by far the worst experience I have ever had. I was supposed to close on my new house two days ago but I cannot because I'm waiting on Cartus to do the buyout of my previous home. I wouldn't even know anything was wrong if I hadn't contacted them because apparently no-one in this company communicates with each other, I have sent the same paperwork three... Read more

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Resolved

  • Nov 17, 2014
  • Employment Agencies
  • Relocation
  • 959
  • REVIEW RATING 5/5

Well I'm joining the multitude of people complaining about Cartus. They are in one word USELESS. Been relocated for a new job in USA from Canada. Full relocation was offer by new employer (fortune 500). I was reluctant to accept Cartus with the new job but it was part of the package. In any case it was a fiasco. The lead from Cartus contacted us at the beginning then was almost non-existent... Read more

Was this review helpful? 3 0

  • Aug 30, 2014
  • Loans and Mortgages
  • Cartus Home Loans
  • 3
  • 3
  • 732
  • REVIEW RATING 5/5

Cartus Home Loans -- These people are totally a bunch of morons... They lied to me tell me, that if I didn't use there service my employer wouldn't pay closing costs.. They do a bait and switch with interest rates tell you one thing and when you check the paperwork it is always higher and points are added without your knowledge... You have to read every document to make sure it is accurate.. My... Read more

Was this review helpful? 5 3

  • Aug 15, 2014
  • Employment Agencies
  • Employee Relocation
  • 983
  • REVIEW RATING 5/5

The Relo company usually sends 2 agents out to do a CMA/BMA basically a listing price and a suggested seller price evaluation. The relocation company always wants the realtor to determine the sales price based on a quick sale. The agents that are usually sent out are not top agents and considered not very good (After all an experienced realtor doesn't need relocation business and doesn't need... Read more

Was this review helpful? 9 3

  • Jul 17, 2014
  • Employment Agencies
  • Greater Northdale, Florida
  • Making Loan Incompetence
  • 1
  • 1
  • 392
  • REVIEW RATING 5/5

Do not. I repeat do not use them for loans. I gave them well over 60 days to get everything inorder. Now here I sit at closing with no final documents. Stuck spending my time and money due their incompetence. Read more

Was this review helpful? 1 0

  • Jun 25, 2014
  • Moving and Storage
  • Cedar Rapids, Iowa
  • Relocation Services
  • 1
  • 1
  • 821
  • REVIEW RATING 5/5

My husband worked in the hr dept that retained Cartus through the company. That made it tricky to report incidents. Now he's with another company so I'm free to blow the whistle. They started by 'omitting' my second garage on the estimate. So when the mover showed up he refused to pack and move anything out of that garage. I have losses that I can't speak about without shaking. The mover in... Read more

Was this review helpful? 5 0

  • May 28, 2014
  • Loans and Mortgages
  • Ellicott City, Maryland
  • Inaccuracies In The Paper Work
  • 3
  • 3
  • 507
  • REVIEW RATING 5/5

We are still working through the details of a contract, three weeks after agreeing to a price with the actual owner. Cartus is late with paper work, but when they want something signed, they want it ASAP and threaten to walk away. They are awful to deal with and I would recommend all to find other more service-oriented companies to work with. These are no very complex negotiations but Cartus... Read more

Was this review helpful? 4 0

  • May 14, 2014
  • Professional Services
  • Relocation Company
  • 7
  • 7
  • 702
  • REVIEW RATING 5/5

Me and my family are in a nightmare with CARTUS that will not end. They do not inform that the realtors they provide has to give up there commission of 40%. That is why the realtors will not work hard for. So they are making money off of that and their contract with your company. It would cheaper if companies would give us a lump sum and ley us SMARTER people figure out how to relocate. We are... Read more

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